FESTIVAL FAQ
Below are common FAQ's. If you have any other questions about the festival please feel free to contact us here.
I purchased tickets but won't be able to attend. What is your refund policy?
All tickets are non-refundable. All tickets are being handled through TicketWeb, and can only be transferred to another person. For any inquiries related to ticket purchases please email info@ticketweb.com
Will there be re-entry to the event?
Yes. You will be able to leave and re-enter the venue freely during the days that you have purchased a ticket for.
Am I able to choose which day I attend if I purchase a one day pass?
Yes. A one day pass allows you full access to the day of your choosing.
I'm not a Mercury member. Am I able to attend the pre/post parties?
Yes. Purchase of a 7 day all access pass will make you the guests of Mechanismus for both nights. Proof of Covid-19 vaccination and a valid ID are both required as well as proof of 7 day all access pass purchase. All standard club rules apply (wear black, no jeans or sportswear). 7 day all access pass purchase does not bypass any preexisting exemptions from attendance to The Mercury.
I want to help with the festival costs. How can I contribute?
The best way to help with festival costs is by sending money to Venmo: @Mechanismus
Additionally, we have a GoFundMe available here
All tickets are non-refundable. All tickets are being handled through TicketWeb, and can only be transferred to another person. For any inquiries related to ticket purchases please email info@ticketweb.com
Will there be re-entry to the event?
Yes. You will be able to leave and re-enter the venue freely during the days that you have purchased a ticket for.
Am I able to choose which day I attend if I purchase a one day pass?
Yes. A one day pass allows you full access to the day of your choosing.
I'm not a Mercury member. Am I able to attend the pre/post parties?
Yes. Purchase of a 7 day all access pass will make you the guests of Mechanismus for both nights. Proof of Covid-19 vaccination and a valid ID are both required as well as proof of 7 day all access pass purchase. All standard club rules apply (wear black, no jeans or sportswear). 7 day all access pass purchase does not bypass any preexisting exemptions from attendance to The Mercury.
I want to help with the festival costs. How can I contribute?
The best way to help with festival costs is by sending money to Venmo: @Mechanismus
Additionally, we have a GoFundMe available here
